Find answers to common questions about our park-and-ride airport parking service
When you arrive at our secure parking facility, you'll park your vehicle in a designated space. Our shuttle service will then transport you directly to the airport terminal. On your return, simply call us and we'll pick you up from the terminal and bring you back to your vehicle.
Upon arrival, please park in your designated space and proceed to the reception area. Our staff will check you in and arrange for the shuttle to take you to the airport terminal. Please arrive at least 15 minutes before your flight check-in time to allow for the transfer.
Payment can be made securely online when you make your booking using a credit or debit card. We accept all major cards including Visa, Mastercard, and American Express. Payment is processed securely through our encrypted payment system.
Yes, absolutely. Our parking facility is fully secured with CCTV surveillance, perimeter fencing, and regular security patrols. All vehicles are parked in well-lit areas and monitored 24/7. We take the security of your vehicle very seriously.
Our shuttle service runs every 15-20 minutes during peak times and every 30 minutes during off-peak hours. The journey to Gatwick Airport terminals typically takes 5-10 minutes. We ensure you arrive at the terminal in plenty of time for your flight.
No problem at all. Our parking service is flexible and accommodates flight delays. Simply call us when you land and we'll arrange for a shuttle to collect you. There are no additional charges for reasonable delays.
Yes, you can cancel or modify your booking up to 24 hours before your arrival date for a full refund. Modifications can be made through your booking confirmation email or by contacting our customer service team.
Yes, we offer parking for any duration from 1 day to several weeks. Our rates are competitive and we offer special discounts for longer stays. Simply select your arrival and departure dates when making your booking to see the total price.
